Healthcare IT that keeps patient data safe and the schedule moving
Managed IT, HIPAA security and cybersecurity for independent medical, dental, therapy and behavioral health practices across metro Atlanta. One team that runs your systems, protects your data and documents it all.
- HIPAA security risk analysis with a real remediation plan
- Support for your EHR, imaging, phones and every location
- Ransomware protection with MFA, EDR and staff training
- Tested backups and a downtime plan your staff can follow
Where most independent practices are today
The practices we talk to care about protecting patients. They just don't have the time or staff to run IT and security properly.
IT is the office manager's second job
Someone on staff resets passwords, calls the EHR vendor and fixes the printer between patients. Nobody is watching for threats.
Your risk analysis is old, or missing
There's a document from a few years ago, or a template that was never finished. It doesn't mention your new location, your cloud systems or your imaging.
Every system has its own vendor
The EHR company, the phone company, the imaging rep and the internet provider all blame each other when something stops working.
You're not sure the backup works
A light turns green every night. No one has ever restored from it, and no one knows how long it would take if the server died.
Everything your practice runs on, handled
Start with a risk analysis, or hand us all of IT. Each service works on its own and fits with the others.
HIPAA Risk Analysis
A written risk analysis and remediation plan that meets 45 CFR 164.308, plus ongoing policy, training and BAA support.
See what's includedManaged IT for Practices
Help desk, monitoring and engineering for your EHR environment, imaging, phones and every location, at a fixed monthly price.
How it worksCybersecurity & Ransomware
MFA, managed EDR, email security, segmentation and staff training that stop common attacks and preserve the evidence HIPAA needs.
See the protectionsBackup & Downtime Planning
Immutable, tested backups for servers, imaging and Microsoft 365, plus a written downtime plan that meets the HIPAA contingency standard.
Protect your dataWhat the rules and the data say
These come from HHS Office for Civil Rights data and the HIPAA rules themselves (45 CFR Part 164).
What HIPAA security means for an Atlanta practice
If your practice stores or sends patient information electronically, the HIPAA Security Rule applies to you. That covers almost every practice today: the EHR, the practice management system, digital X-rays, e-prescribing, patient portals, billing and even the scanned insurance cards on the front desk PC. The rule lives in 45 CFR Part 164, Subpart C, and it asks a simple question that is hard to answer well: have you found the risks to your patients' electronic health information, and have you done something reasonable about them?
There is no such thing as HIPAA certification
HHS does not certify practices or vendors as HIPAA compliant, and no outside company can do it for them. A certificate on the wall doesn't protect you in an investigation. What does is evidence: a current risk analysis, a plan for fixing what it found, policies your staff actually follow, training records, business associate agreements and logs that show your safeguards are working.
The risk analysis comes first
The rule requires an accurate and thorough assessment of the risks to the confidentiality, integrity and availability of your electronic protected health information (ePHI). That requirement is at 45 CFR 164.308(a)(1)(ii)(A), and the next line requires you to reduce those risks to a reasonable level. When the Office for Civil Rights (OCR) investigates a breach or a complaint, the risk analysis is usually the first document it asks for. OCR has run a dedicated Risk Analysis Initiative since 2024, and missing or incomplete risk analyses appear again and again in its settlements, including with small practices.
When something goes wrong
Under the Breach Notification Rule, you must notify affected patients without unreasonable delay and no later than 60 days after you discover a breach. Breaches affecting 500 or more people also go to HHS and, in most cases, local media, and they are posted publicly on OCR's breach portal. HHS guidance also says a ransomware attack that encrypts ePHI is presumed to be a breach unless you can show a low probability that the information was compromised. That's why good logs and good backups matter as much as good antivirus.
Why independent practices are exposed
A 12-provider dental group or a three-location physical therapy practice holds the same kind of data as a hospital, but usually without a security team. IT often falls to the office manager, a relative who is good with computers or a vendor who only supports one system. Attackers know this. Phishing emails, stolen passwords and unpatched remote access are the usual way in, and a single bad day can take the schedule, the charts and the imaging offline at once.
The fix isn't a bigger binder. It's a team that runs your technology day to day, documents what it does, and can show an auditor how each safeguard works. That's how we approach it.
Three ways practices handle IT and HIPAA
Most practices have tried one of the first two before they call us.
| Staff member or relative | Break-fix IT company | Sentry Cloud IT | |
|---|---|---|---|
| Risk analysis | Template, rarely updated | Not their job | Written for your practice, reviewed every year |
| Day-to-day support | Between patients, when possible | Hourly, when you call | Help desk and monitoring for one fixed monthly price |
| EHR and imaging | Calls the vendor and waits | Unfamiliar with clinical systems | We handle the local side and work with your vendor |
| Security | Antivirus and hope | Basic tools, no one watching | MFA, managed EDR, email security and training |
| Backups | Untested | Set up once | Immutable offsite copies with recorded restore tests |
| Business associate agreement | Not applicable | Often missing | Signed before we start |
Four steps to a safer practice
We schedule around your patients. Most changes happen after hours or between clinic sessions.
Talk
We learn your locations, staff, systems and concerns, and sign a business associate agreement.
Assess
We map where patient data lives, check your safeguards and write the risk analysis and fix list.
Fix
Our engineers close the gaps: MFA, endpoint protection, network separation, backups, policies and training.
Run it
We manage your IT every day, keep the documentation current and review it with you each quarter.
Questions practice managers ask us
Will you sign a business associate agreement?
Yes. Because our team can access systems that hold patient data, we are your business associate under HIPAA. We sign a business associate agreement before any work starts.
Can you make us HIPAA certified?
No one can. HHS does not offer HIPAA certification, and a certificate from a vendor carries no legal weight. What protects you is a current risk analysis, safeguards that work and documentation that proves it. That's what we help you build.
Do you replace our EHR vendor?
No. Your EHR or practice management vendor still supports the application. We support everything around it, such as workstations, servers, network, printers, scanners and integrations, and we deal with the vendor for you when something breaks.
What does it cost?
It depends on your staff count, locations and systems. After a short assessment we give you a fixed monthly price, so you're not paying by the hour every time something goes wrong.
On site across metro Atlanta
Our engineers are based in Alpharetta and support practices across north Fulton, Forsyth, Cobb, Gwinnett, DeKalb and in-town Atlanta, with on-site visits when hardware needs hands.
- Alpharetta
- Johns Creek
- Roswell
- Milton
- Cumming
- Sandy Springs
- Dunwoody
- Buckhead
- Midtown
- Marietta
- Duluth
- Lawrenceville
- Decatur
Know where your patient data is exposed
A HIPAA risk analysis is the first thing OCR asks for after a breach or complaint. We'll show you what yours should cover and what's missing from the one you have.